This week, Brooke Walker shares updates to Snapshot Report, Automations, Inbox, and more.

APIs

• Document the reason for product cancellations with the Cancel Subscription Assignment API by including a category code and a comment, making it easy to track trends and find out if pricing, performance, competition, or something else is causing the reduction in revenue.

Automations

• Set specific admins as eligible to trigger an automation for sensitive workflows that might require senior oversight, such as cancelling products on unpaid accounts.
• Append content when updating data on custom fields.

Inbox in Business App

• Businesses serving US-based clientele must register their phone numbers before August 31st in order to continue messaging via SMS. Registering is easy via the built-in registration form in Inbox. Learn more
• Share images via SMS to facilitate promotion, collaboration, and timely support.
• Introduce your clients clients who use SMS messaging to the upcoming Business App Pro plan; it will soon be required for clients to use SMS messaging. Learn all about Business App Pro here!

Reputation Managements & Customer Voice

• Send text messages to customers and request reviews within the United Kingdom with the SMS 50 pack - UK add-on.
• [Coming Soon] Request reviews via email with Reputation Management Premium to generate more positive reviews for your clients. Keep tabs on Reputation Management Premium's progress by voting here!

Snapshot Report

• Google Business Profiles for service area businesses are included, enabling review stats that assess online reputation.