This week, Caz Lim gives a sneak peak at features coming soon to Social Marketing and Reputation Management.

Products

• [Reputation Management] Send NPS surveys to customers by adding NPS blocks to review request emails. Get valuable feedback on the quality of a business’s customer experience that can be filtered in Reputation Management for actionable insight. Est. end of August 2024
• [Social Marketing] Post blogs directly to Wordpress from Social Marketing. Connect a Wordpress website with Social Marketing via a Wordpress plug-in to make Wordpress an additional posting source. Est. late September 2024
• [Social Marketing] View draft, scheduled, and published posts by switching between tabs in an improved single page view optimized for both desktop and mobile viewing. Est. September 2024